In designing Scalestar, a property management application, our product design research focused on user-centered approaches to enhance efficiency for property managers and landlords. Through user interviews, persona development, and competitive analysis, we identified key pain points like manual rent collection, disorganized communication, and inefficient maintenance tracking. The research informed the design of Scalestar, which features automated workflows, a real-time dashboard, and integrated communication tools, ensuring a modern, seamless experience for property managers, landlords, and tenants alike. The result is a scalable solution tailored to meet the evolving demands of property management.

Key Features:

• Automation & Efficiency: Users prioritized automation features for routine tasks like rent collection, lease renewals, and maintenance requests. Scalestar introduces automated workflows that significantly reduce manual efforts.

• Real-Time Data Access: Property managers expressed a need for real-time access to data, such as occupancy rates, payment statuses, and maintenance updates. Scalestar offers a dynamic dashboard to address this need.

• Improved Communication: Fragmented communication between tenants and property managers was a key pain point. Scalestar integrates messaging and notification systems to ensure seamless interactions between all parties.